Cybet Casino Responsible Gaming

Tools We Offer to Stay in Control

Here at Cybet Casino, we give every player practical ways to manage their time and spending. You can request any of the following options by contacting our support team:

• Deposit limits over daily, weekly or monthly periods
• Loss limits to cap how much you can lose within a set timeframe
• Wagering limits to control total stake amounts
• Session time reminders and cool-off periods
• Temporary self-exclusion from several days up to several months
• Permanent account closure upon request

Our Cybet Casino support agents are available 24/7 to activate any of these tools quickly, with no unnecessary questions asked. Once a limit is set, we honour it strictly, and any increase requires a cooling-off period before it takes effect, in line with responsible gaming best practice.

Self-Exclusion at Cybet Casino

If you feel that you need a longer break, our Cybet platform supports full self-exclusion. During this period, your account will be deactivated, you won't receive marketing emails or bonus offers from us, and you won't be able to log in or deposit until the exclusion period ends. We at Cybet Casino treat every self-exclusion request with discretion and respect, and reinstatement after a permanent closure is never automatic — it requires a clear, deliberate request from you.

Age Verification and Account Security

We only accept players who are of legal gambling age in their jurisdiction, and in all cases, a minimum age of 18. As part of our KYC and compliance process, we at Cybet Casino may request identity documents before processing withdrawals, particularly for a first cashout or for larger transactions. This isn't meant to slow you down — it's part of how we keep our platform safe from underage access, identity fraud and money laundering.

We also remind every player that VPNs, proxies or any tool used to mask or alter your location are not permitted on Cybet Casino. This policy protects both our licensing obligations and the integrity of our responsible gaming framework, ensuring that location-based restrictions are respected.

Restricted Jurisdictions

In line with our license and our responsible approach to global operations, Cybet Casino does not accept players from Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, the Union of the Comoros, or any FATF-blacklisted jurisdiction. We ask all players to confirm that participating in online gambling is legal where they reside before creating an account with us.

Recognising the Signs of Risky Play

Part of staying responsible is knowing when gaming might be becoming a problem. We encourage every player at Cybet Casino to pause and reflect if any of the following apply:

• Spending more time or money than originally planned
• Chasing losses with bigger bets
• Borrowing money to fund deposits
• Neglecting work, relationships or responsibilities because of gaming
• Feeling anxious, irritable or secretive about your activity on Cybet

If any of this feels familiar, we strongly recommend using one of our limit-setting tools or reaching out to our support team for a confidential conversation.

Tools Comparison

External Support Resources

We at Cybet Casino are not a substitute for professional help, and we actively encourage players who need additional support to reach out to independent organisations. These include:

• GamCare – free, confidential support and advice
• BeGambleAware – information and tools for safer gambling
• Gamblers Anonymous – peer support groups worldwide
• Local national helplines available in your country of residence

These organisations operate independently from our Cybet platform and can offer professional guidance, counselling and, where needed, treatment referrals.

How Our VIP and Loyalty Programs Relate to Responsible Play

Our loyalty program at Cybet Casino, spanning 78 levels across eight tiers, rewards engagement over time, but it is never designed to pressure anyone into wagering beyond their means. Rakeback, mission rewards and level-up bonuses are structured as recognition for play that has already happened — never as an incentive to deposit more than you intended. If you ever feel that promotional messaging from Cybet is encouraging unhealthy habits, please tell our support team immediately so we can adjust your communication preferences. For full details on current offers, see our Cybet bonus page.

Customer Support

• Live Chat: Available 24/7 directly on our website
• Email: [email protected]
• Community channels: Telegram, X and Discord
• Support Language: English

Setting a Limit on Cybet Casino

Activating a responsible gaming tool with us is simple. Follow these steps:

1. Log in to your Cybet Casino account
2. Open the live chat in the site header
3. Tell our support agent which tool you'd like to activate
4. Confirm the limit, duration or exclusion period
5. Receive written confirmation by email

Once confirmed, the restriction is applied immediately and cannot be reversed early without the mandatory cooling-off period passing first. New players can get started quickly via the Cybet login page before setting their preferred limits.